Arkansas Emergency Telephone Services Administrator
I started my career in Law Enforcement in late 2002 with the Dunklin County Sheriff’s office and Kennett Police dept. While working there I found a love for 911 communications and later became Director of Emergency Communications for the County. I have also served on the Missouri APCO board and conference committee for the last 5 years. I was Regional coordinator for Missouri TERT and was deployed to St. Louis for the Ferguson riots and Joplin Tornado. I recently moved to Arkansas in July of last year and took a job as Emergency Services Director for the City of Paragould which is a consolidated 911 center for Greene Co.
Scott Ballard has worked for the Washington County Sheriff’s Office as a CTO/ 911 Communications Specialist for the past five years. Prior his employment with Washington County, he resided in Southern California where he volunteered for the Riverside County Sheriff’s Office and worked for a local Tribal Government as a Tribal Enforcement Officer where he was later promoted to Sergeant. Scott has attended and completed the Arkansas Basic Telecommunicator Course, and the APCO Communications Training Officer Course. Scott has served on the Arkansas APCO Committee for the past two years and has took on the task of developing/ implementing our current Arkansas APCO website.
Teresa Hudson RPL, Communications Manager for the Springdale Police Department. I have been with the Department for 18 years. During my time with the Department I have been a Communications Training Officer, Emergency Medical Dispatch Q, Emergency Fire Dispatch Q, and monitored and maintained training for new and recertification for Dispatch. Before coming to work for SPD, I worked as the Assist to the Dispatch Manager at the Carroll County Sheriff's Department for four years. I am currently the APCO State Treasurer and I am also on the National APCO Pro- CHRT Committee and the Pro-CHRT Subcommittee currently.
Joseph Thomas Quality Assurance / Training Coordinator
Office of Emergency Communications Benton County, Arkansas
Kristi Key began her career with the Fayetteville Police Department in February 2000. She was promoted to Dispatcher Trainer in November of 2000 and to Night Shift Dispatch Supervisor in 2005. In 2008, Kristi stepped down from her supervisory position in order to spend more time with her now 5 year old daughter, Jillian Grace. Kristi is currently the day shift trainer. She became a NCI certified Communications Training Officer (CTO) in May of 2001. She completed an ALETA certified instructor development course in February of 2003. In 2005, Kristi received a Train-the-Trainer certificate from the University of Arkansas. In 2010, she became an APCO certified CTO as well. Kristi is very interested in domestic preparedness and weapons of mass destruction. In November 2002, she attended the WMD Technical Emergency Response Training course in Anniston, Alabama where she learned about the different areas of terrorism. In November 2003, she became certified through the US Department of Homeland Security as a WMD General Instructor. In November 2008, Kristi became an APCO-certified Instructor. In 2010, Kristi’s certification grew to include the following APCO classes: Public Safety Telecommunicator I, Fire Service Communications, and Communications Training Officer. She has completed the APCO RPL course to further enhance her leadership abilities.
Stuart G. Peters is Vice President of Voice Products Inc. which has been in operation for 29 years. Stuart has distinguished himself throughout his career with his knowledge of voice and video recording. Stuart earned The Wichita Business Journal “40 Under 40” award which recognizes both his business and civic accomplishments. Voice Products was also recognized with the Wichita Business Journal Best in Business Top 15 Award. Stuart is a graduate of Kansas State University.