I have been with the Springdale Police Department since January of 2000. I have been a Communications Training Officer, Emergency Medical Dispatcher, Emergency Medical Dispatch Quality Control, Emergency Fire Dispatcher, Emergency Fire Quality Control, Police Dispatch, and unofficial Training Coordinator.
I was promoted to Supervisor in 2006 and since that time had the opportunity to supervise all three shifts I received the Distinguished Service Award in 2008. I was awarded the James Melekian Dispatcher of the Year Award in 2010. In 2016 I received the Patriotic Employer Award.
In 2015 I received my certificate in Registered Public Safety Leadership, which is an educational course, and is a yearlong course through Association of Public Safety Communications officers International, in Washington D.C. I also attended the Women’s Leadership Institute in 2017.
I had the privilege to work on the Springdale Police Department Benevolent Fund for 7 years, 6 of which I chaired it. I was elected the APCO State Treasurer in 2016. I am also currently serving on the APCO ProChrt National Committee this year as well and co-chairing the National APCO ProChrt Social Media Subcommittee. This is the third term that I have served on the ProChrt National Committee.
I was promoted in August of 2016 to the Springdale Dispatch Manager where I have the privilege of working with and leading 28 other dispatchers in our department. Since being promoted we have assisted the Springdale Fire Department in getting an ISO rating of 1 and are currently working on submitting our training for APCO Certification for Project 33. I am proud to be a member of the APCO State Chapter and a member of my department.
Kristi Key began her career with the Fayetteville Police Department in February 2000. She was promoted to Dispatcher Trainer in November of 2000 and to Night Shift Dispatch Supervisor in 2005. In 2008, Kristi stepped down from her supervisory position in order to spend more time with her now 5 year old daughter, Jillian Grace. Kristi is currently the day shift trainer.
She became a NCI certified Communications Training Officer (CTO) in May of 2001. She completed an ALETA certified instructor development course in February of 2003. In 2005, Kristi received a Train-the-Trainer certificate from the University of Arkansas. In 2010, she became an APCO certified CTO as well.
Kristi is very interested in domestic preparedness and weapons of mass destruction. In November 2002, she attended the WMD Technical Emergency Response Training course in Anniston, Alabama where she learned about the different areas of terrorism. In November 2003, she became certified through the US Department of Homeland Security as a WMD General Instructor.
In November 2008, Kristi became an APCO-certified Instructor. In 2010, Kristi’s certification grew to include the following APCO classes: Public Safety Telecommunicator I, Fire Service Communications, and Communications Training Officer. She has completed the APCO RPL course to further enhance her leadership abilities.
Stuart G. Peters is Vice President of Voice Products, Inc., which has been in operation since June 1990. As the leading provider of voice, video, data and call recording, Voice Products services key industries across the US such as healthcare, education, utilities, transportation, legal, law enforcement and E911. Businesses and vendors defer to Voice Products’ expertise in speech recognition, medical document management systems, courtroom and interview room recording, medical coding solutions, digital dictation, video surveillance, body worn cameras, customer interaction recording and analytics, Next-Gen 911 and access control. Voice Products, Inc. has been recognized for the Wichita Business Journal Best in Business Top 15 Award for the past 10 consecutive years and in 2016 was listed in Inc. Magazine among the top 5,000 fastest-growing private companies in America.
Stuart has distinguished himself throughout his career. He is a graduate of Kansas State University. He has been involved in thousands of successful technology solution installations and also serves on numerous boards and councils. Stuart earned The Wichita Business Journal “40 Under 40” award which recognizes both his business and civic accomplishments. He has also been a member of and supported APCO and NENA for the past 30 years.